Refund Policy and Terms of Service

Refund Policy

Overview

Our refund policy is designed to be customer-centric while ensuring fair business practices. We carefully evaluate refund requests on a case-by-case basis to accommodate our customers' needs.

General Refund Conditions

1. Eligibility: Refunds are considered only for parts returned in their original packaging and in the same pristine condition as sold.
2. Shipping Costs: Customers are responsible for the shipping costs when returning items.
3. Inspection: Upon receiving the returned item, our team will inspect it to confirm its condition matches the original sale state.
4. Refund Approval: If the returned item meets our criteria, we will process the refund accordingly with an 50% re-stocking fee.  This 50% is in reference towards the sale price of the part(s) you are returning.

Special Note on Electrical Parts

- No Refunds/Returns/Credits: Please note that all electrical parts are non-refundable, non-returnable, and not eligible for store credit. This policy aligns with industry standards.
- Quality Assurance: Rest assured, all our parts, including electrical ones, are 100% new and sourced directly from Yamaha.
- Purchase Caution: We strongly advise customers to verify the suitability of electrical parts for their specific needs before purchasing. For accuracy, please consult with a Certified Yamaha Service Dealer to confirm the correct part number(s).

Terms of Service

- Age Requirement: By using this website, you affirm that you are at least 18 years of age. Minors aged 13 to 17 may use this site under the supervision of a legal guardian who assumes responsibility for all terms of service, including financial and legal obligations.
- Agreement to Terms: Use of this website constitutes acceptance of these Terms of Service. Inaccurate information provision may be considered a breach of these terms.
- Purchase Agreement: By completing your purchase at checkout, you agree to pay for and accept the item as described.

This revised policy ensures clarity, particularly regarding the non-refundable nature of electrical parts, while maintaining a customer-friendly approach.